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Customer satisfaction is worthless, customer loyalty is priceless: how to make customers love you, keep them coming back and tell everyone they know
Customer satisfaction is worthless, customer loyalty is priceless: how to make customers love you, keep them coming back and tell everyone they know
Author
Gitomer, Jeffrey H
Publisher
Bard Press
Publication Date
c1998
Language
English
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Subjects
Subjects
Consumer satisfaction
Customer loyalty
Customer relations
Customer services
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ISBN
188516730
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