Part I: Planning a collections assessment program
Holistic collections assessment
Selecting data and methods
Communication best practices
Part II: Metrics and methods
Putting the pieces together: How to use Part II
E-Resource environmental scan
Patron demographic mapping
Physical item return-on-investment
Interlibrary loan analysis
Constituent publishing outlets
Appendix A: Assessment planning templates
Appendix B: Software to support assessment
Appendix C: Sample collections assessment portfolios.