Quality and performance excellence in higher education: Baldrige on campus

Introduction

University of Wisconsin

Stout / Charles W. Sorensen, Julie A. Furst-Bowe, Diane M. Moen

Monfort College of Business, University of Northern Colorado / Gerald L. Shadwick

New Mexico State University

Carlsbad / Rick S. Blackburn

National University / Patricia E. Potter, A. Cathleen Greiner

Northwest Missouri State University / Dean L. Hubbard and David C. Oehler

Western Wisconsin Technical College / Jerrilyn A. Brewer

Lessons learned.