Up the loyalty ladder: turning sometime customers into full-time advocates of your business

Book Cover
Author
Raphel, Murray
Publisher
HarperBusiness
Publication Date
c1995
Language
English
Book
 Show Edition
Available from another library
Where is it?
Place Hold

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Subjects

Subjects
Advertising
Businessmen
Businessmen -- United States -- Interviews
Consumer satisfaction
Customer relations
Interviews
Success in business
Success in business -- United States
Word-of-mouth advertising

More Details

Contributors
Raphel, Neil
ISBN
9780887307256

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