From the Book - Sixth edition.
Leading, managing, and following / Michael R. Bleich and Shari Kist
Safe care: the core of leading and managing / Patricia S. Yoder-Wise
Developing the role of leader / Michael L. Evans
Developing the role of manager / Jacqueline Gonzalez
Legal and ethical issues / Ginny Wacker Guido
Making decisions and problem solving / Sylvain Trepanier and Jeannette T. Crenshaw
Healthcare organizations / Mary E. Mancini
Understanding and designing organizational structures / Mary E. Mancini
Cultural diversity in health care / Karen A. Esquibel and Dorothy A. Otto
Power, politics, and influence / Karen Kelly
Part 2: Managing resources
Caring, communicating, and managing with technology / Janis B. Smith, Ashley Sediqzad, and Jana Wheeler
Managing costs and budgets / Sylvain Trepanier
Care delivery strategies / Susan Sportsman
Staffing and scheduling / Susan Sportsman
Selecting, developing, and evaluating staff / Diane M. Twedell
Part 3: Changing the status quo
Strategic planning, goal-setting, and marketing / Mary Ellen Clyne
Leading change / Elaine S. Scott
Building teams through communication and partnerships / Karren Kowalski
Workforce engagement and collective action / Richard G. Cuming and David Zambrana
Managing quality and risk / Victoria N. Folse
Translating research into practice / Margarete Lieb Zalon
Part 4: Interpersonal and personal skills
Consumer relationships / Margarete Lieb Zalon
Conflict: the cutting edge of change / Victoria N. Folse
Managing personal / personnel problems / Karren Kowalski
Workplace violence and incivility / Crystal J. Wilkinson
Delegation: an art of professional nursing practice / Maureen Murphy-Ruocco
Role transition / Diane M. Twedell
Self-management: stress and time / Mary Ann T. Donohue, Jeannette T. Crenshaw
Managing your career / Debra Hagler
Thriving for the future / Patricia S. Yoder-Wise.