The Internet and American business

The Internet before commercialization / Paul E. Ceruzzi

Innovation and the evolution of market structure for Internet access in the United States / Shane Greenstein

Protocols for profit : web and email technologies as product and infrastructure / Thomas Haigh

The web's missing links : search engines and portals / Thomas Haigh

The rise, fall, and resurrection of software as a service : historical perspectives on the computer utility and software for lease on a network / Martin Campbell-Kelly and Daniel D. Garcia-Swartz

Discovering a role online : brick-and-mortar retailers and the Internet / Ward Hanson

Small ideas, big ideas, bad ideas, good ideas : "get big fast" and dot-com venture creation / David A. Kirsch and Brent Goldfarb

Internet challenges for media businesses / Christine Ogan and Randall A. Beam

Internet challenges for nonmedia industries, firms and workers : travel agencies, realtors, mortgage brokers, personal computer manufacturers, and information technology services professionals /Jeffrey R. Yost

Resistance is futile? Reluctant and selective users of the Internet / Nathan Ensmenger

New wine in old and new bottles : patterns and effects of the Internet on companies / James W. Cortada

Communities and specialized information businesses / Atsushi Akera

File sharing and the music industry / William Aspray

Eros unbound : pornography and the Internet / Blaise Cronin

Market and agora : community building by Internet / Wolfgang Coy.